Privacy Policy

Fiitech respects your privacy. This policy explains what personal information we collect, how we use it, and your rights regarding it. We comply with the Nigerian Data Protection Regulation (NDPR).

We collect personal information you provide directly:

• Name, contact details (phone, email, address)
• Course application information (academic background, identification)
• Workshop service information (vehicle details, problem description)
• Payment information (processed by third-party payment providers, not stored by us)
• Communication preferences

We also collect technical information automatically:

• IP address and browser type
• Pages visited and time spent
• Referring website

• To process your course application or workshop booking
• To communicate with you about our services
• To improve our website and services
• To comply with legal obligations
• To send you newsletters or marketing (only if you've opted in)

We do not sell your personal information. We may share it with:

• Payment processors (only the information needed to process your payment)
• Email service providers (for sending communications)
• Government authorities where required by law
• Professional advisors (lawyers, accountants) where necessary

• Student records: for the duration of enrolment plus 5 years
• Workshop service records: 3 years from service date
• Newsletter signups: until you unsubscribe
• Form submissions: 1 year from submission

Under NDPR, you have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information (where applicable)
• Object to processing
• Withdraw consent at any time

To exercise these rights, contact our Data Protection Officer at fasahatechjos@gmail.com.

We take reasonable steps to protect your information from unauthorised access. This includes encrypted communication (HTTPS), secure password hashing, restricted internal access, and regular security reviews.

Our website uses two kinds of cookies. Essential cookies are required for the site to function (for example, keeping you signed in to the student portal) and are always set. Analytics cookies help us understand how visitors use the site so we can improve it; they are set only if you accept them.

We do not use advertising or cross-site tracking cookies. The first time you visit, a banner asks whether you accept analytics cookies. If you accept, anonymous page-view data is collected via Vercel Web Analytics. If you reject, only essential cookies are used and no analytics data is collected. You can change your choice at any time using the “Cookie settings” link in the footer.

Our services are not directed at children under 13. We do not knowingly collect information from anyone under 13. If you believe we have, please contact us to have it removed.

We may update this policy. Material changes will be notified via our website.

For privacy questions, contact our DPO at fasahatechjos@gmail.com.